The Fulcrum Group is hiring for a Venue Manager to manage the event bookings and production at our flagship event venue located at Eden Rift Vineyards, a luxury winery in Hollister, California, near the Monterey Bay. The Venue Manager is a key driver of revenue growth and is on the front lines for selling to prospective venues clients. This role requires strong relationship management, high-level customer service, and complex problem-solving abilities. The Venue Manager must be professional and knowledgeable about the property with a passion for events and wine! This is a hybrid event production/sales position and will be on a regular schedule of Tuesday-Saturday. The Venue Manager reports to the Director of Venue Management.
DUTIES AND RESPONSIBILITIES
This list of tasks is illustrative only, and is not a comprehensive listing of all functions and tasks performed in this position:
Develop and execute a sales strategy for target clients that ensures attainment of company sales goals and profitability.
Conduct site tours of the property.
Manage high-touch events at the venue, providing excellent service to clients the day of their event.
Cultivate relationships with existing and prospective clients to understand the depth of the partnership and their venue needs for future events.
Consult with clients to determine event details; recommend appropriate rental products, guide clients on event layout based on the event needs; where appropriate attend client logistic and event planning meetings, and post-production client debriefings.
When applicable, submit permits for use, fire, and safety as determined by local ordinances and event needs.
Utilize CRM to manage venue booking calendar, respond and track leads, collect venue payments, and maintain client and account information.
Submit accurate sales commission reports.
Stay up to date on the competition’s offerings, pricing, advertising, and promotions.
Attend industry-related functions as assigned.
Ability to work independently with minimal supervision.
Excellent verbal and written communication skills.
Detail-oriented and goal-driven.
Ability to understand client needs and handle the negotiation process.
Proficient in MS Office or Google suite.
Experience with CRM software.
Experience in the event or catering industry.
CA driver's license and a reliable vehicle.
PHYSICAL REQUIREMENTS & WORKING CONDITIONS
May be exposed to very hot or very cold temperatures while working outside.
Regular schedule: Tuesday-Saturday, may work days, evenings, and/or weekends depending on the event schedule.
Must be able to sit at a desk and/or stand for long periods.
Able to lift 50lbs.
To apply, please email a resume and cover letter to